Garden waste collection services

The fortnightly garden waste service has now restarted, following the service suspension that was put in place last year due to the national HGV driver shortage.

At the time it was necessary to redeploy garden waste HGV drivers to keep rubbish, recycling and food waste collections running. Garden waste subscriptions were extended or credited to cover the missed collections so that subscribers were not out of pocket.

During the suspension, we worked closely with Amey to recruit and train new drivers to plug the gap. As a result, it was possible to carry out some interim garden waste collections in each of the four joint contract areas, before then moving to monthly collections operating in two areas at a time.

Collection dates and pattern

In Mole Valley and Woking, the fortnightly garden waste service restarted with a collection during weeks commencing 18 and 25 April. After that, garden waste bins will be emptied every two weeks.

For residents in Elmbridge and Surrey Heath, the fortnightly service restarted during weeks commencing 2 and 9 May and will continue every two weeks after that.

Subscribers are being contacted by letter or email with further details about the collections and their subscriptions.

While the garden waste collection service gets back on track with fortnightly collections, we are not currently taking new subscribers to the service. However, you can add your details to our garden waste subscriber alert list and you will be emailed once we are in a position to take on new subscribers.

To find out the latest situation in your area, information about what to do with your garden waste and to sign up to the garden waste subscriber alert list, please click the links below:

If you or anyone you know is interested in working as a Driver/Loader for Amey or training to become a driver you can find out more here.

Last updated: Wednesday 11 May 2022