Driver shortages impact collection services

You’ll be aware from news reports that the national shortage of HGV drivers is continuing to worsen. It is now impacting a wide range of businesses and organisations and the situation is not expected to improve for some months.

We are working closely with our waste collection contractor Amey to minimise disruption to collections as much as possible and prioritise the key services of food waste, rubbish and recycling.

To help continue to deliver these essential services, it has been necessary to suspend garden waste collections for the foreseeable future.

To find out the latest situation in your area and information about what to do with your garden waste please click the links below:

The national shortage has been caused by a range of issues including the COVID-19 pandemic. You can read more about the situation in this BBC article.

What we are doing

We are undertaking a range of measures to manage this issue including:

  • Amey management team members with appropriate driving licenses are helping to bridge the gap.
  • Drivers are being sought through multiple agencies, but competition is fierce from other sectors.
  • Drivers are being incentivised with recruitment and retention bonuses.
  • Employees are being offered referral fees for recommending friends and family for employment.
  • Members of the bin crews are being trained to become drivers through an in-house scheme, but the backlog of driving assessments and tests due to the pandemic has slowed the progress.
  • Other contractors have been approached with a view to sub-contracting work, but the whole sector is being impacted by the driver shortage.
  • Government is being lobbied to take steps to help resolve the shortage.

We apologise for the inconvenience this unprecedented national issue is causing. We have done everything possible to try to keep the garden waste service running and will continue to review staffing numbers weekly to determine when the service can restart.

Please check the website for updates including about other routes we are currently exploring to help you to dispose of your garden waste while the service is suspended.

If you or anyone you know is interested in working as a Driver/Loader for Amey you can find out more here.

Last updated: Monday 11 October 2021