Friday 20 May 2022

Garden waste collection service

The fortnightly garden waste collection service in Woking has now restarted. Collections are continuing to take place this week (week commencing 25 April) so please leave your garden waste bin out by 6am on the usual day this week. If you received an email about garden waste collections starting in May, this was sent in error so please disregard it. You can check your collection date here.

Your garden waste bin will now continue to be emptied every two weeks but please do bear with us while the service gets back to normal. If your bin is not emptied when you expect it to be, please report it as a missed collection and leave your bin out. The crew will get back to it as soon as possible.

Your subscription has been extended to cover collections that have been missed during the service disruption. While the garden waste collection service gets back on track with fortnightly collections, we are not currently taking new subscribers to the service. However, you can add your details to our garden waste subscriber alert list and you will be emailed once we are in a position to take on new subscribers.

Thank you for your patience and understanding during this challenging period. It was necessary to suspend garden waste collections because of the national shortage of HGV drivers. Doing so allowed us to keep core services running, rubbish, recycling, and food waste collections, and run a reduced winter service for garden waste.

Please continue to check this page for service updates.

Read our FAQs on the garden waste collection service

Bulky waste collection service

The bulky waste collection service has restarted. You can now book a collection for Tuesdays and Thursdays.


If you are self-isolating with symptoms of coronavirus, please read our guide on how to deal with your waste.