Due to a temporary issue, if you live in Woking, please be aware that you will not be able to access any online forms relating to garden waste, bulky waste collections and ordering new bins this evening. We are advised that the issue is likely to be resolved in a few hours. We apologise for any inconvenience this may cause, …
Procurement of Joint Waste Service Contract
The current contract with Amey LG Limited to manage waste collections and street cleaning in Elmbridge, Mole Valley and Surrey Heath and waste collections in Woking comes to an end in June 2027. Joint Waste Solutions (JWS) is pleased to announce that an award notice has been issued to confirm the intention for the new contract to be operated by …
Summer Bank Holiday bin collections
There are no changes to bin collections over the Summer Bank Holiday weekend in Elmbridge, Mole Valley, Surrey Heath and Woking. Please leave your bins out to be emptied as usual. If you live in Elmbridge or Mole Valley, or you have been affected by delays recently, please check the daily service updates on our website for the most up-to-date …
Temporary changes to garden waste collections in Surrey Heath
If you live in Surrey Heath, and subscribe to the garden waste collection service, please be advised there will be some temporary changes to your garden waste collections this week. This is due to a fault that has developed on the super narrow garden waste collection vehicle, and a replacement specialist vehicle has been ordered, ready for deployment next week. …
Food waste bins and the hot weather
The hot weather means bins, particularly food waste bins, can get a bit smelly and even develop maggots, ewww! Follow these quick tips for a somewhat cleaner experience. Empty your kitchen food waste caddy into your outside waste bin regularly. Make sure the lid is firmly shut by using the handle. This will keep smells to a minimum and prevent …
Heatwave – waste collections starting earlier
Due to hot weather conditions forecast for the rest of the week, bin collection crews are starting their rounds up to half an hour earlier than usual. Please check our service updates page for the latest information in your area. Tuesday 7 July 2026
Waste lorry fire in Elmbridge
Another fire broke out in the back of a waste collection vehicle in Elmbridge yesterday. Luckily, nobody was injured, and emergency services accompanied the truck to the local depot, where the burning contents were extinguished. An investigation is underway to determine the cause of the fire and assess the damage. It is likely that some type of batteries or small …
Delays to waste collections
Due to a combination of factors, including external constraints outside of Amey’s control, residents are currently experiencing a degree of disruption to their waste collections, with delays to bin collections of one or two days, with some areas in Mole Valley seeing longer delays. We apologise for the inconvenience and thank you for your patience while we work through this. …
Waste collections in Elmbridge, Mole Valley, Surrey Heath and Woking
Due to a combination of factors, including external constraints outside of Amey’s control, residents are experiencing a degree of disruption to their waste collections. Elmbridge Several recycling, food and garden waste collections were unable to complete today in parts of the borough. Crews will be returning tomorrow, Tuesday 23 June, to collect bins that were missed or not yet returned …
Protect your bin crew – don’t bin hazardous items
A recent incident involving a mixture of paint and bleach in a resident’s bin caused a reaction within a collection vehicle, resulting in injury to a crew member who required hospital treatment. Please remember that hazardous chemicals and other items such as batteries should never go in your bin – due to the risk of causing explosions, fires, serious injuries …