What to do if your recycling bin has been tagged

Did you know that if the wrong items are put into a recycling bin, it could mean the whole truckload isn’t recycled? We want to recycle as much as possible, which is why Amey’s bin collection crews are trained to spot when a recycling bin has the wrong items in. If it does, the crew won’t empty the bin and …

Amey online system unavailable

Residents of Surrey Heath and Woking aren’t currently able to process bookings and payments online as Amey’s online system is down.  However, the problem hasn’t affected bin collections which are continuing as normal. We now have a temporary form available to do the following: Report a missed bin collection. Request a sharps collection or replacement box. Request an assisted bin …

Garden waste service suspension

As the coronavirus pandemic is continuing to put pressure on waste and recycling services, collections of garden waste will be suspended from 28 December until 8 January. At a time when collections of rubbish, recycling and food waste are always busier than usual, this will enable us to focus on delivering those key services. We have managed to maintain services …

Give it up for a Hi-Viz Hero! Celebrating Surrey’s bin crews

Despite their hi-viz jackets, the hard work of Surrey’s bin collection crews sometimes goes unnoticed. To reward them, we think it’s time they were celebrated for their hard work! They play an essential part in a system that contributes to Surrey having one of the highest recycling rates in the country, waking up at dawn to collect an average of …

Grab a double discount on a hot composter

Enjoy double the discount on a hot composter, the perfect zero-waste solution for garden and food waste, during the Surrey Environment Partnership’s August bank holiday weekend sale. For just £57, the advantage of a Green Johanna 330 litre Hot Composter is that it composts ALL of your food waste including meat, fish and dairy. It also leaves you with rich, …

How to dispose of face masks safely

Face masks are a new normal essential, you already need to wear one when travelling on public transport and from 24 July you will also need one when visiting a shop or supermarket. If you’re sporting a disposable face mask, after use, you will need to place it in your rubbish bin as it cannot be recycled. If you’re self-isolating …

Recycle it right

Are you confused about recycling? We all know it’s the right thing to do, but with so many items that can be recycled it’s not easy to remember the right way to do it. That’s where the Surrey Recycles search tool and free app comes in. Simply enter your postcode and the item and you’ll get an instant answer on …

Textiles and electricals recycling restarted

Collections of clothes, home textiles, small electricals and batteries will restart from Monday 1 June. To use the weekly collection service, place your items into a tied standard size plastic carrier bag and leave it next to your rubbish or recycling bin on your collection day. Residents can recycle one bag of textiles and one bag of electricals per week. …

Bag a bank holiday bargain with a half-price compost bin

This bank holiday weekend, Surrey residents can grab a half-price compost bin courtesy of the Surrey Environment Partnership’s amazing flash sale! At a remarkably cheap £10.75, it’s the perfect present for your garden. And while we’re spending more time at home, it’s a great opportunity to do a bit more gardening and use the garden waste to make lovely, nourishing …

Mole Valley food waste collections

We are working hard to keep bin collection services running as normal during the coronavirus pandemic. To help increase efficiency we will be introducing new vehicles and adjusting some collection rounds in Mole Valley. From the week commencing 18 May, all food waste bins in Mole Valley will be emptied using a separate collection vehicle. Residents who did not already …