Your bin collections during a heatwave

For the wellbeing of crews, it may be necessary for bins to be collected earlier than usual during a heatwave. Please check this page for any possible changes to your collections.

Service update after recent snowfall

Wednesday 8 March 2023 Following the snow overnight, bin collection crews started their rounds later than usual today. While we aim to continue collections as normal, roads that are unsafe to access will not receive a collection until conditions improve. This is to reduce the risk of vehicles slipping or becoming stuck. If your road is not collected, please leave ...

One small change, one big difference

What you do with your food waste can make a huge difference to your environmental impact. The best way to help the planet is to reduce the amount of food waste you produce and recycle what is left. It’s easier than you think to own your impact in 2023. With free weekly food waste collections throughout Surrey, all you need ...

Leaf clearing has begun

From 16 October until December, Amey will be providing additional resources to help tackle the increased number of leaves on the streets in Elmbridge, Mole Valley and Surrey Heath. As this is a busier than usual time for our street cleaning teams, please bear with us if you have submitted a street cleaning request. Higher demand on the service means ...

UK Heatwave: waste collections to start early

Due to hot weather conditions forecast over the next few days, bin collection crews will be out emptying bins earlier than usual in Elmbridge, Mole Valley and Surrey Heath on Thursday 11 August and Friday 12 August. In Woking, collections have already changed to start at 5.30am until Friday 9 September. Find out more here. To avoid any missed collections, ...

UK Heatwave: collections impacted

Due to hot weather conditions this week, our crews will be out emptying bins earlier than usual in Mole Valley, Surrey Heath and Woking until Friday 22 July. To avoid any missed collections, we are asking all residents in the affected areas to place their bins out for collection by 5.30am. In Elmbridge, crews collected bins earlier than usual on ...

Storm Eunice: Waste collections and street cleaning suspended

2.45pm, Friday 18 February 2022 Crews managed to complete their rounds in some areas before the service was suspended. Please check your service update page for the latest news. 12.30pm, Friday 18 February 2022 Due to extremely dangerous conditions caused by Storm Eunice, and the Met Office red warning now in place for all of Surrey until 3pm, all waste ...

Have a green Christmas and recycle your tree

Give a gift to the planet and remember to recycle your Christmas tree this festive season. You could even go that one step further and reuse your tree next year by re-potting or replanting it. There are a number of ways residents can recycle their tree. Trees can be taken to your local community recycling centre or to a local ...

Garden waste collection services

The fortnightly garden waste service has now restarted in Elmbridge, Mole Valley, Surrey Heath and Woking. Subscribers are being contacted by letter or email with further details about the collections and their subscriptions. While there’s more garden waste to collect than usual, and a few driver shortages, we are not currently taking new subscribers to the service. However, you can ...

Disruption to garden waste collection in Woking

The national shortage of HGV drivers is continuing to impact our waste and recycling services. We are working closely with our waste collection contractor, Amey, to ensure disruption to collections is minimised as far as possible. However, garden waste collections will not be possible in Woking this week. If you live in Woking borough and your garden waste is due ...