Online forms for Woking residents

We are aware of a technical issue affecting a couple of our online reporting and request forms for Woking residents. We are working closely with Amey to resolve the issue as quickly as possible. The two forms that are currently unavailable are: Request a sharps collection, and Order a new or replacement recycling or food bin. If you need either …

HypnoCat says recycle your small electricals!

Unwanted electronics waste is one of the fastest growing waste streams in the UK and the world. Yet over 75% of materials contained in our unwanted electricals can be reused and turned into something else! For example, did you know that: Aluminium can be used over and over again without losing any of its quality. 75% of aluminium ever created …

Online forms for Woking residents

We are aware of an intermittent problem with our online reporting and request forms for Woking residents. On some occasions the link to the online forms is failing to load or timing out. The issue has been reported to the software provider and is being investigated. If you are trying to log a service issue or request please allow up …

Eight easy ways to own your impact this festive season

It’s easier than you think to do your bit for the planet this Christmas. Simply recycling more of the right things will make a huge difference to the environment and it’s cheaper and more carbon efficient for your local council to process than rubbish. Here are eight easy ways to help the planet this Christmas time, recommended by the Surrey …

Bin collections and icy weather

In the icy weather, crews often find bins frozen shut on their rounds. Where possible, they will make return visits and so please leave your bins out ready to be emptied. If the crew hasn’t been able to return, they will come by on your next scheduled collection date. Other missed collections can be reported as normal online. Please check …

Seven sustainable ways to prepare for the festive season

The festive season is a busy and exciting time of year, but it’s also when more waste is generated than usual. So the Surrey Environment Partnership (SEP) has put together seven simple ways you can own your impact in the lead up to, during and after the festive period. Christmas cards and wrapping – when preparing for the big day, please …

Bank holiday bin collections August 2023

There are no changes to bin collections over the bank holiday weekend in Elmbridge, Mole Valley, Surrey Heath and Woking. Please leave your bins out to be emptied as usual. Residents can view their current collection schedule here.

Help us recycle more of the right things this summertime!

This summer, help us to save money and the planet by recycling more of the right things. Recycling is a more cost effective way to dispose of waste – and it’s better for the environment too. Remember that all your recycling should be placed in your bin clean, dry and loose. In Surrey you can recycle: Paper and cardboard – …

Bank holiday bin collections May 2023

Monday 24 April 2023 There are no changes to bin collections over the May bank holidays in Elmbridge, Mole Valley, Surrey Heath and Woking. Please leave your bins out to be emptied as usual. Residents can view their current collection schedule here.

Let’s take the guesswork out of recycling

If you’re confused about recycling, you’re not alone! Labels on packaging can be misleading and there is local variation as to what can and can’t be recycled, and how to do it. Take toothpaste, for example. The cardboard box can be recycled, but the empty toothpaste tube and lid belong in your rubbish bin! Likewise, you can pop empty food ...