We are aware of an intermittent problem with our online reporting and request forms for Woking residents. On some occasions the link to the online forms is failing to load or timing out. The issue has been reported to the software provider and is being investigated. If you are trying to log a service issue or request please allow up to a minute for the forms to load, as they are running more slowly than usual. If it times out please try again later.
To check changes to collection days over the festive period they are available here.
If you need to report a missed collection or log an urgent matter, please call the Amey contact centre on 03332 340978 between 8.30am and 5.00pm Monday to Friday (except for New Year’s Day).