Contact us

Information on how to contact us, report issues and raise requests.


Common enquiries

Please use the following online forms to contact us about common enquiries.

General complaints

If you live in Elmbridge and wish to make a complaint please complete the online form on the Elmbridge Borough Council website.

If you live in Surrey Heath or Woking and wish to make a complaint please complete the complaint form.

Complaints about damage to property

Find out how to raise a claim if your property, such as a building or vehicle, has been damaged by a refuse collection vehicle or collection staff.

Other enquiries

For all other enquiries please select your area to display the contact details where you live.

Elmbridge

Contact phone number – 01372 474474

Contact us webform

Surrey Heath and Woking

Contact phone number – 03332 340978