Tuesday 25 March 2025 We have been alerted to reports of a scam that’s being carried out in Gray’s Lane, Ashtead involving somebody posing as a ‘waste loader’ requesting money for a sponsored charity sky dive to raise money for a sick child. If you suspect a scam in Surrey you can call Action Fraud on 0300 123 2040 or …

A decision on starting the procurement of a new recycling and waste collection and street cleaning operator has been formally ratified by Elmbridge Borough Council, Mole Valley District Council, Surrey Heath Borough Council and Woking Borough Council. Since 2017, the four Surrey district and borough councils have been involved in a joint contract for recycling, waste collection and street cleaning …

Amey is aware of an intermittent technical issue that may potentially cause some glitches when residents try accessing their suite of online reporting forms today. If you live in Elmbridge, Mole Valley, Surrey Heath or Woking and you experience any issues while using the online forms, may we please ask that you return and try reporting online again later this …

Over the coming weeks, Elmbridge Borough Council, Mole Valley District Council, Surrey Heath Borough Council and Woking Borough Council will be considering a report that recommends starting procurement of  a new recycling and waste collection and street cleaning operator on behalf of their residents. Since 2017, the four Surrey district and borough councils have been involved in a joint contract …

Surrey residents recycled over 37,000 tonnes of food waste last year – that’s almost 3,000 double-decker buses! In the process, residents have helped generate electricity to power households throughout the county, made essential savings and lowered emissions. Food waste recycling has gone from strength to strength across Surrey, with many residents incorporating recycling any food they can’t eat into their …

Amey has reported a technical issue with online reporting forms that are not loading correctly for residents living in Woking and Surrey Heath. An investigation is underway and a full fix is being worked on. If your bin hasn’t been collected by 4pm, please call the Amey contact centre on 03332 340978 (8.30am-5.00pm Monday to Friday) to report a missed …

Although more waste than usual is generated at this time of year, there’s an easy way you can help. Simply recycling more of the right things will make a huge difference to the environment and it’s cheaper and more carbon efficient for your local council to process recycling than rubbish. Here’s a quick reminder of what can go in your …

There could be some more cold and frosty weather later this month, and some bin lids may be frozen shut. Where possible, crews will make return visits and so please leave your bins out ready to be emptied. If the crew hasn’t been able to return, they will come by on your next scheduled collection date. You can help crews …

We’re delighted to once again be taking part in one of our favourite national campaigns, you guessed it… it’s Recycle Week! This year’s theme is ‘Rescue Me’, which means we want to prevent five everyday recyclable items from heading to the rubbish bin. The five items, and advice on how to dispose of them in Elmbridge, Mole Valley, Surrey Heath …

Tuesday 8 October 2024 Amey has reported some bins were missed today in East and West Molesey and Thames Ditton. If your food, garden or rubbish bins have not been emptied, please leave them out ready for collection tomorrow. Please continue to report missed collections online, after 4pm. We apologise for any inconvenience this may cause and thank you for …