Bulky waste
Bulky waste includes large items such as electrical appliances, furniture, doors, flooring and mattresses.
Can it be reused?
If your bulky items are in a reusable condition you can contact one of the organisations below to arrange a collection:
- Elmbridge – FurnitureLink Guildford, Woking Community Furniture
- Mole Valley – Furniture Helpline, FurnitureLink Guildford, Furnistore
- Surrey Heath – Furniture Helpline, FurnitureLink Guildford, Woking Community Furniture
- Woking – FurnitureLink Guildford, Woking Community Furniture
Bulky waste collection service
If your items can’t be reused, for a charge, we can collect them for disposal. More details can be found on the bulky waste collection service page.
Unfortunately business waste and building waste including rubble cannot be collected.
Temporary suspension of fridge/freezer collections
Please be aware there is a temporary restriction in place for residents who wish to book collection of fridge/freezers using their local council’s bulky waste collection service. If you have an existing booking, all orders made before Thursday 17 September 2026 will be honoured.
Temporary alternatives
If you need to dispose of a fridge/freezer, there are currently these options:
- You can take your appliance to your local Community Recycling Centre (CRC);
- Or, if you are buying a replacement, it may be worth checking if the retailer offers a service to remove the item for you, usually at an additional cost.
- If you decide to arrange a private collection, please ensure the company holds a valid Waste Carrier Licence. Residents can check this using the Environment Agency’s public register: https://environment.data.gov.uk/public-register/view/search-waste-carriers-brokers
If you cannot do any of the above, please store your fridge or freezer safely at home until services resume.
We apologise for any inconvenience this may cause, and we will update you as soon as we have confirmation that the service is able to return to normal.
Community recycling centres
You can take bulky items to community recycling centres (CRCs).
For full information on opening dates and times, waste types accepted at each site, and reuse shops please check Surrey County Council’s website. Alternatively call 03456 009 009.
Your responsibility
It is your responsibility to dispose of your waste responsibly, including any waste that is removed by a trader or contractor on your behalf, such as when you’re having work done in your home or garden. Find out more about your responsibility to avoid fly-tipping on the Surrey Environment Partnership website.