Bin collections – help your crew to help you

We’re doing everything we can to keep waste collections running as normal during the Coronavirus pandemic. But did you know there are six easy ways you can help your crew to keep things moving?


  • Get recycling-savvy. Use the Surrey Recycles search tool to find out what goes where. Find it on the Surrey Environment Partnership website or download the app – search for ‘Surrey Recycles’.
  • Make more room in your recycling bin – flatten and fold cardboard; wash and squash plastic.
  • Put your bins out early and leave until they’ve been emptied – sometimes the usual collection time will change.
  • Be considerate when parking your car on a collection day, this will help collection vehicles to access your road more easily.
  • Make sure your bin lids are firmly closed to help prevent crews unnecessarily touching them.
  • If you have extra waste that does not fit in your bin, please do not leave it next to it. Instead, please take excess waste to your local Community Recycling Centre.
  • Wash your hands before and after touching your bin.
  • Give your crew a smile or wave to let them know you appreciate their hard work. Or get arty – we’ve seen some bin-spirational ‘thank you’ messages on wheelie bins and caddies!
  • All of Surrey’s Community Recycling Centres are remaining open during lockdown, however the on-site reuse shops are closed. Please check Surrey County Council’s website for details before your visit in case there are any restrictions on certain types of waste. Epsom CRC requires that you pre-book a slot. Alternatively call 03456 009 009.
  • Please don’t leave waste outside charity shops or next to recycling banks – this is fly-tipping which is illegal and you could be fined up to £50,000 or even imprisoned. You may want to hold onto your clear-out until after lockdown when charity shops will re-open.
  • Please don’t burn it either! Even just a few bonfires lit at the same time in one area can cause a lot of smoke and make it harder to breathe, especially for people with coronavirus. Read the advice here